We take care of your data

1. Overview of Data Protection

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data with which you can be personally identified. For detailed information on data protection, please refer to the privacy policy outlined below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Responsible Entity” in this privacy policy.

How do we collect your data?

Your data is collected when you provide it to us. This may include data entered into a contact form. Other data is automatically collected by our IT systems when you visit the website. This data includes technical information (e.g., browser type, operating system, or time of page access) and is collected automatically as soon as you enter the website.

Why do we collect your data?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze user behavior. If the website facilitates transactions or contract negotiations, the provided data will be processed accordingly for contractual purposes, orders, or other business inquiries.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request correction or deletion of this data. If you have consented to data processing, you may withdraw this consent at any time. Furthermore, you have the right to request the restriction of data processing under certain conditions and to file a complaint with the relevant supervisory authority.

For further questions regarding data protection, you can contact us at any time.

Analytics Tools and Third-Party Services

When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done through analytics programs. Detailed information on these analytics tools can be found in the following privacy policy.

2. Hosting

We host our website with the following provider:

ALL-INKL.COM – Neue Medien Münnich

Provider:

Owner: René Münnich
Hauptstraße 68 | D-02742 Friedersdorf, Germany

For details, please refer to the provider’s privacy policy: https://all-inkl.com/en/privacy-policy/

The use of this hosting service is based on Article 6(1)(f) GDPR, as we have a legitimate interest in ensuring a reliable website experience. If consent is required (e.g., storage of cookies or device tracking), processing is based on Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent can be revoked at any time.

Data Processing Agreement

We have entered into a data processing agreement (DPA) with our hosting provider. This legally required contract ensures that the provider processes personal data exclusively in accordance with our instructions and in compliance with GDPR.

3. General Information and Mandatory Notices

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. This privacy policy explains what data we collect, how we use it, and for what purpose.

We point out that data transmission over the internet (e.g., via email communication) can have security vulnerabilities. A complete protection of data against third-party access is not possible.

Information on the Responsible Entity

The responsible entity for data processing on this website is:

SMAR.TEAM
Email: office@smar.team

The responsible entity is the individual or legal entity that, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you request deletion or revoke your consent for data processing, your data will be deleted unless legally permitted reasons (e.g., tax retention periods) require further storage.

Legal Bases for Data Processing on This Website

If you have given consent to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or, for special categories of data, Article 9(2)(a) GDPR. If personal data is transferred to third countries with your explicit consent, processing is additionally based on Article 49(1)(a) GDPR. If you have consented to the storage of cookies or similar tracking technologies, processing is also based on Section 25(1) TDDDG. You can withdraw consent at any time.

If data processing is necessary for contract fulfillment or pre-contractual measures, processing is based on Article 6(1)(b) GDPR. If processing is necessary for legal compliance, it is based on Article 6(1)(c) GDPR. In some cases, processing may be based on our legitimate interests under Article 6(1)(f) GDPR. Specific legal bases for data processing are outlined below.

Recipients of Personal Data

In our business activities, we work with various external parties. We only share personal data if it is necessary for contract fulfillment, legally required, justified under Article 6(1)(f) GDPR, or another legal basis applies. If we use service providers for data processing, they act under a valid data processing agreement (DPA) to ensure GDPR compliance.

4. Data Collection on This Website

Cookies

Our website uses “cookies.” Cookies are small data packets that do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit, while persistent cookies remain stored until manually deleted or automatically removed by your browser.

Detailed cookie policies and settings can be found in our Cookie Policy section.

Server Log Files

The website provider automatically collects and stores information in server log files, which your browser transmits to us. These include:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of server request
  • IP address

The basis for processing this data is Article 6(1)(f) GDPR, as we have a legitimate interest in ensuring a technically flawless and optimized website experience.

5. Contact Form and Communication

Contact Form

If you send us inquiries via the contact form, your data from the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested. Consent can be withdrawn at any time.

The data you enter in the contact form remains with us until you request deletion, revoke your consent, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Inquiry via Email, Phone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (e.g., name, inquiry), is stored and processed for the purpose of handling your request. We do not share this data without your consent.

Processing is based on Article 6(1)(b) GDPR, if your inquiry relates to a contract or pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested. Consent can be withdrawn at any time.

Your data remains with us until you request deletion, revoke consent, or the purpose of storage is no longer applicable (e.g., after processing your request). Mandatory legal provisions – especially retention periods – remain unaffected.

6. Newsletter

Newsletter Subscription

If you wish to receive our newsletter, we require an email address and information allowing us to verify that you own the email address and agree to receive the newsletter. Further data is collected only on a voluntary basis. This data is used solely for sending the requested information and is not shared with third parties.

Processing of the data entered in the newsletter sign-up form occurs exclusively based on your consent (Article 6(1)(a) GDPR). You can revoke your consent to store your data and email address as well as its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of data processing carried out before revocation remains unaffected.

The data you provide for the purpose of receiving the newsletter will be stored until you unsubscribe, after which it will be deleted. Data stored for other purposes remain unaffected.

After unsubscribing, your email may be stored in a blacklist to prevent future mailings. The data from the blacklist is used solely for this purpose and will not be merged with other data. This is both in your and our interest in compliance with legal requirements for sending newsletters (Article 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You can object to this storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

YouTube

Our website integrates videos from YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit a page with a YouTube video embedded, a connection to YouTube’s servers is established. YouTube is informed about which pages you have visited.

YouTube may also store various cookies on your device or use similar technologies (e.g., device fingerprinting). This allows YouTube to collect information about website visitors, which may be used for video statistics, usability improvements, and fraud prevention. The collected data is processed in the Google advertising network.

If you are logged into your YouTube account, YouTube can directly associate your browsing behavior with your profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is based on Article 6(1)(f) GDPR as we have a legitimate interest in an attractive website presentation. If consent has been obtained, processing is based exclusively on Article 6(1)(a) GDPR and Section 25(1) TDDDG, as far as the consent includes storage of cookies or access to user device information. Consent can be revoked at any time.

More details about YouTube’s privacy policy: Google Privacy Policy.

Google Fonts (Local Hosting)

Our website uses Google Fonts for uniform font display. The fonts are locally hosted, meaning no connection to Google’s servers is established.

For details, see Google’s privacy policy: Google Privacy Policy.

8. Analytics and Tracking Tools

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses “cookies,” which are stored on your device and allow an analysis of your website usage. The information generated by cookies is generally transmitted to a Google server and stored there.

Google Analytics operates based on Article 6(1)(a) GDPR, meaning data is processed only after obtaining user consent. The storage of cookies and data processing for analytics purposes require your explicit approval via the cookie banner.

You can prevent the collection of your data by disabling cookies in your browser settings or by using Google’s opt-out tool: Google Analytics Opt-out. More details in Google’s privacy policy: Google Privacy Policy.

Google Tag Manager

We use Google Tag Manager to integrate and manage website tracking scripts efficiently. Google Tag Manager itself does not collect personal data, but it enables the implementation of other tracking services. If deactivated at the user’s request, all scripts controlled by the Tag Manager will also be disabled.

LinkedIn Insight Tag

This website uses the LinkedIn Insight Tag, a service provided by LinkedIn Ireland Unlimited Company, Wilton Park, Dublin 2, Ireland. The LinkedIn Insight Tag enables us to measure campaign performance and gain insights into website visitors. Data processing takes place based on Article 6(1)(a) GDPR with user consent. Users can opt out via their LinkedIn account settings or browser settings. More details in LinkedIn’s privacy policy: LinkedIn Privacy Policy.

9. Data Sharing and Third-Party Providers

Third-Party Data Processing

In the course of our operations, we may share personal data with external service providers. These include hosting companies, analytics providers, and CRM or email marketing services. Any third-party provider handling personal data does so under a Data Processing Agreement (DPA), ensuring compliance with GDPR regulations.

Complianz

We use Complianz, a GDPR compliance solution for cookie consent management. Complianz ensures that tracking scripts and cookies are only activated after user consent. Complianz does not process personal data itself but manages consent records. More information is available in Complianz’s privacy policy: Complianz Privacy Policy.

Meetergo

For appointment scheduling, we use Meetergo, a GDPR-compliant scheduling tool based in Germany. Meetergo processes appointment data only as required for scheduling and communication purposes. The legal basis is Article 6(1)(b) GDPR. More details: Meetergo Privacy Policy.

Mailchimp

We use Mailchimp, a service by Intuit Inc., 2700 Coast Ave, Mountain View, CA 94043, USA, to manage and send newsletters. If you subscribe, your email address and optional data are stored by Mailchimp and used for newsletter distribution. Data processing is based on Article 6(1)(a) GDPR. You can unsubscribe at any time via the “unsubscribe” link in the newsletter. More details in Mailchimp’s privacy policy: Mailchimp Privacy Policy.

Zoom and Microsoft Teams

We use Zoom and Microsoft Teams for virtual meetings and webinars. These platforms may process participant data, including names, email addresses, and audio/video recordings (if consented). Data processing is based on Article 6(1)(b) GDPR for contractual communication and Article 6(1)(a) GDPR for recorded sessions. More details:

Zoom Privacy Policy

Microsoft Privacy Statement

International Data Transfers

If personal data is transferred to a non-EU country, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission. For questions regarding international data transfers, you can contact us at office@smar.team.

10. Security Measures

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include:

  • SSL/TLS encryption to secure data transmission
  • Access restrictions for stored personal data
  • Regular security audits and updates

Despite our best efforts, no system can be fully protected from cyber threats. Users should take precautions, such as securing passwords and avoiding sharing sensitive information via unsecured communication channels.

11. Handling Applicant Data

If you apply for a position with us, we process the data you provide for the recruitment process. This includes contact details, application documents, and interview notes. Data processing is based on Article 6(1)(b) GDPR (contract initiation). If no employment relationship is established, we delete applicant data six months after the decision unless legal obligations require a longer retention period.

12. User Rights

Right to Information, Correction, and Deletion

You have the right to request information about the origin, recipient, and purpose of your stored personal data. You may also request the correction or deletion of your data.

Right to Restriction of Processing

You have the right to request the restriction of data processing under certain conditions, such as when contesting data accuracy or objecting to processing based on legitimate interests.

Right to Data Portability

You may request that your personal data be transferred to you or another responsible party in a structured, machine-readable format.

Right to Object (Article 21 GDPR)

If your data is processed based on Article 6(1)(e) or (f) GDPR, you have the right to object to the processing at any time for reasons related to your particular situation. If you object, we will cease processing your data unless compelling legitimate grounds override your interests or the processing is required for legal claims.

Right to File a Complaint

If you believe your data protection rights have been violated, you have the right to file a complaint with a data protection authority in your country or the country where the alleged violation occurred.

13. Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in legal requirements or operational practices. Users are encouraged to review this policy regularly. The last update date will be stated at the bottom of this document.

Last Updated: 15th March, 2025